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The BuyRussia.net shop has a 14-day return policy. This means if you don't like what you have received (we believe that won't happen because we carry only high quality products) you can return it and get a refund*. For further information please feel free to contact us at our customer service desk: The address in the USA for the returns is: 2306 Turtle Creek Dr Columbus, Oh, 43235 Sincerely, BuyRussia.net team * However, the customer will be responsible for all of the shipping expenses. In some cases, when, for example, a customer damages a product and BuyRussia.net has nothing to do with it, a full refund will not be provided. |