If you for some reason do not like the product that you have received, you can ship it back and you will get a full refund. For more information, also see our policies. Shopping at BuyRussia.net opens up a world of possibilities to buying Russian goods online. We are open 24 hours a day seven days a week. If it's a present for a loved one, or just for yourself, BuyRussia.net will ship your order to you in a very short period of time. We are willing to consider your suggestions, so if you need something that we don't have in our store, you can request that item any time you want. We might be able to get it in just few days, so you can find exactly what you need in the store. BuyRussia.net is a consumer-oriented organization, so your satisfaction is our primary responsibility. Therefore, we will do everything we possibly can to keep you happy! Sincerely, BuyRussia.net team